Shipping & Returns

 

ORDERS & SHIPPING – UNITED STATES

Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.

ORDERS & SHIPPING – INTERNATIONAL

We currently ship to Canada, the UK, Germany, and Austria.

RETURNS & EXCHANGES – UNITED STATES

We hope that you are delighted with your purchases, but we understand that sometimes you may want to return your purchase.¬† That’s not a problem.¬† You may return or exchange your items FREE of charge as long as:
  • You made your purchase through our website SimpleShoes.com.
  • Your purchase was received within the last 15 days.
  • Your products are still in original condition, unworn, unwashed, unaltered, and in original packaging.
  • Note – Sale / Last Call items are not eligible for a refund, but are eligible for Exchange or Store Credit.

Refunds are processed with 24 hours after receipt by warehouse (excluding original shipping fees).

RETURNS & EXCHANGES –¬†INTERNATIONAL

Due to complexities with international shipping, we are unable to provide a prepaid return label.  But we will gladly exchange or refund your purchase if all of the above conditions are met.

START YOUR RETURN

Please send us a message at [email protected] and tell us why you would like a refund and we will be happy to proceed with the refund.